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Hotel Policies

Please read these policies before you book your stay at Hotel Gurukripa. They apply to all reservations, whether made online, by phone or at the front desk.

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Check-in & check-out

  • Check-in time is 1:00 PM and check-out time is 11:00 AM.
  • Early check-in or late check-out is subject to room availability and may attract additional charges.

Guest eligibility & conduct

  • Guests must be 18 years or older to check in.
  • Unmarried couples are allowed to stay at the property.
  • Alcohol consumption is permitted within the hotel premises.
  • Guests must follow hotel rules and behave appropriately during their stay.

Identification

  • Guests must present a valid government-issued photo ID (original) at the time of check-in.
  • Accepted IDs: Aadhaar Card, Driving Licence, Voter ID and Passport.
  • PAN Card is not accepted as a valid ID proof.

Damage & hotel property

  • Guests are responsible for any damage, key loss or excessive wear and tear to hotel property during their stay; damage charges are billed to the guest.
  • AC temperature settings are fixed, and a remote control may not be available in the room.

Cancellation

  • Cancellations made 2 days prior to the check-in date will incur a 10% retention charge on the total tariff/bill.
  • Later cancellations incur the applicable retention charges.
  • No refund will be provided for no-shows.

Booking & payment

  • Payment can be made online or at the hotel during check-in.
  • For a confirmed and guaranteed booking, 100% advance payment is mandatory.

Privacy

  • Guest details are used only for reservations, billing, legal compliance and service purposes.
  • Personal information will not be shared with third parties except where required by law or government authorities.
  • The hotel may keep guest information for internal records, security and compliance.

Terms & conditions

  • Room allotment is subject to availability at the time of check-in.
  • The hotel may deny accommodation to guests who break policy or present invalid ID.
  • The hotel is not responsible for loss of personal belongings unless deposited with hotel management for safekeeping.
  • Management reserves the right to modify hotel policies, tariffs and terms without prior notice.
  • Any disputes arising during the stay shall be subject to the local jurisdiction.

Questions about these policies? Call 0260 225 5046 or write to info@hotel-gurukripa.com.